Brohard Luxury Limited Warranty
At Brohard Luxury, we stand behind every timepiece with unwavering confidence. Our commitment to excellence extends beyond the purchase—this limited warranty provides coverage against manufacturer defects for 12 months from the date of purchase.
What’s Covered
This warranty safeguards your investment by covering defects in materials and craftsmanship under normal use. Our team of experts will evaluate any eligible issues to determine appropriate action.
What’s Not Covered
To preserve the integrity of our service, this warranty does not cover:
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Damage due to mishandling or accidents
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Improper storage or failure to follow care recommendations
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Water damage (if outside manufacturer’s rated depth or after improper servicing)
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Unauthorized modifications or repairs
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Normal wear and tear, including scratches, strap/bracelet aging, or crystal blemishes
Warranty Period
This warranty is valid for 12 months from the original date of purchase. Any repair or replacement will not extend the warranty period.
How to Request Service
To initiate a warranty claim:
Call us at (801) 792-5720
Email: sales@brohardluxury.com
Include your order number, photos (if applicable), and a brief description. We will provide a Return Authorization Number (RAN) and instructions for insured shipping.
Our Commitment
If your claim is approved, we will repair or replace the timepiece at our discretion with an equivalent model. Return shipping is covered by Brohard Luxury for all validated warranty claims.
Limitations of Liability
Brohard Luxury’s liability is limited solely to the repair or replacement of the timepiece. We are not responsible for incidental, indirect, or consequential damages arising from warranty-related issues.
Additional Terms
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This warranty applies only to the original purchaser.
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Terms may be updated at our discretion, but changes will not apply retroactively.
